Discussion Forum

ryeboflaven

Member

Registered: January 25, 2016

Posts: 2

Trying to edit existing Callout error

I add a callout on a page and all the fields show up correctly, data is submitted and saved, shows up on the website correct. But when trying to edit that call out I receive the message: "There are no resources for the selected callout." (even though the content associated with that callout are showing on the website. The only way I can 'edit' this is to delete the callout and then resubmit it from scratch.

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 978

Re: Trying to edit existing Callout error

That's very weird -- can you email me or post a database dump containing the page or module entry that the callout is a part of as well as your bigtree_callouts table?
Thanks!

ryeboflaven

Member

Registered: January 25, 2016

Posts: 2

Re: Trying to edit existing Callout error

That may take some time, I only have access to the web GUI we have a third party person who is the developer for our site but is out of town. Unless there is a way to do it via the web portion I am unaware of?

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 978

Re: Trying to edit existing Callout error

Unfortunately not -- you'll need direct database access to get the information I'd need to help debug it