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Each time I create a new 301 redirect, it successfully creates but the URL does not redirect as it should. The URL remains how it was. Any ideas what could be causing this?
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Can you elaborate on what you mean when you say the URL remains how it was? Are you saying you add the 301 and the source URL still produces a 404 page?
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Whenever I set up a 301 redirect, I put in the old URL and then the new URL that it is supposed to redirect to. However, the URL does not redirect to the new one even after saving the 301 redirect.
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Does the old URL produce a 404?
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No, it does not.
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If it's not producing a 404, then there's nothing for the redirect engine to "catch" and redirect. If you're trying to redirect an old page to a new one you'll need to archive the page that exists at the old URL. If you're doing this based on module content (e.g. through a routed template) then the routed template needs to properly throw $cms->catch404(); on invalid routes.
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We just tried it with a archived page and it did work as you mentioned it would, thank you. That makes perfect sense as to why it wouldn't work with a live page.
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