Discussion Forum

user_buserr

Member

Registered: February 22, 2025

Posts: 1

Password reset broken

Hi,

Trying to login since long time ago, but think I forgot my password.. However, when I reset the password via the reset mail, I keep getting the login error
Is there a way to create a new user so I can login again or something?
I'm on 4.3.2 version of BigTree with revision 313. PHP version is set to 7.0. Tried to set PHP version to 5.6 but no luck with that..

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 979

Re: Password reset broken

It's hard to say what the issue is — you're running a very old version of PHP and a very old version of BigTree, both of which have been unsupported for years. You could try manually creating a password hash using PHP's password_hash function and updating the database directly. If that doesn't work it's likely something related to how old your hosting setup is causing login to just fail.