Discussion Forum

fabiorm90

Member

Registered: February 28, 2014

Posts: 18

500 Error Internal Server

Hi, now i've downloaded the new 4.03 version release.While install in my linux shared hosting ovh i've return this error before installation :

500 Internal Error server

I can't install the cms.

my config is php 5.x and mysql db .

I've set the permission of root bgtree to 777 and i''ve in my htacces magic quotes turned of and mod_rewrite on

How to solve?

thank's

fabiorm90

Member

Registered: February 28, 2014

Posts: 18

Re: 500 Error Internal Server

Now i've see error log:

Premature end of script headers: install.php

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 978

Re: 500 Error Internal Server

Usually 500 errors are due to htaccess not playing nicely with the server. Do you have an .htaccess file in the folder that install.php is in? If so you probably want to delete it -- install.php will place its own .htaccess file after install.

fabiorm90

Member

Registered: February 28, 2014

Posts: 18

Re: 500 Error Internal Server

Hi, i not have the htacces in the same folder the install.php is in other subFolder...but i've tested this solution but i've already 500 error.

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 978

Re: 500 Error Internal Server

Is there an .htaccess file in a folder higher up? (Apache reads all the parent directories for htaccess as well, so if you have /.htaccess it will affect /4.0.3/.htaccess)

fabiorm90

Member

Registered: February 28, 2014

Posts: 18

Re: 500 Error Internal Server

the thaccess is in the root directory of my hosting ... .htaccess/www and the BigTreeCms folder is in /www/.../.../bigtreecms

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 978

Re: 500 Error Internal Server

It's possible that the htaccess in the root directory is causing issues -- hard to say for sure as every host is different.

fabiorm90

Member

Registered: February 28, 2014

Posts: 18

Re: 500 Error Internal Server

and this is my htaccess :

SetEnv PHP_VER 5_3
SetEnv REGISTER_GLOBALS 0
Options -Indexes
SetEnv MAGIC_QUOTES 0
RewriteEngine On

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 978

Re: 500 Error Internal Server

I don't imagine that would cause any issues but unfortunately I'm not sure what else could be an issue.

fabiorm90

Member

Registered: February 28, 2014

Posts: 18

Re: 500 Error Internal Server

Ok thank's but not existing other mode for install cms...

fabiorm90

Member

Registered: February 28, 2014

Posts: 18

Re: 500 Error Internal Server

with a manually installation...

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 978

Re: 500 Error Internal Server

You could try setting up a local environment using something like:

XAMP on Windows - http://www.apachefriends.org/index.html
MAMP on Mac - http://www.mamp.info/en/

Both of those have been used for developing BigTree so it should work great for development environments.

For production sites we normally use a host like MediaTemple or Linode for smaller sites and Rackspace for large sites.

fabiorm90

Member

Registered: February 28, 2014

Posts: 18

Re: 500 Error Internal Server

Sorry for other disturb...Now i've install cms in other folder and the installation is completed correctly but when i try to acces to backend or site return the error 500 but now before installation completed

Damienov

Member

Registered: March 2, 2014

Posts: 14

Re: 500 Error Internal Server

are you using xampp? I have that happen to me when using it.

try this guide

florianuhlemann

Member

From: Germany

Registered: June 26, 2015

Posts: 21

Website

Re: 500 Error Internal Server

What helped me fix my Error 500 was to make sure that "AllowOverride" was on "All" not "FileInfo".